AI receptionist and phone answering, UK

An AI receptionist that answers every call.

Our AI receptionist answers your phone in a natural voice, day and night. It answers questions, books appointments into your diary and texts you a summary of every call, so you never lose a customer to voicemail again.

Book a Free CallSee an example call
Every call answered
24/7
Divert calls, no new line
Your number
First call and review
Free
Example call

A missed call, turned into a booking.

An electrician is on a job when a customer rings. Instead of voicemail, the AI receptionist answers, checks it is not an emergency, books the visit and texts him the details.

  • Greets callers with your business name
  • Asks the questions you would ask
  • Books into your real diary
  • Sends you a summary of every call

Incoming call · Hartley Electrical

Answered by the AI receptionist

A customer rings an electrician while he is on a job. Press play to read how the AI receptionist handles it.

Summary texted to you

  • · New booking: tomorrow 8am, PE2
  • · Kitchen sockets dead, RCD keeps tripping
  • · Not urgent: no burning or sparking
  • · Confirmation text sent to caller

A written example of a call. Hartley Electrical is not a real business. Yours is set up with your own greeting, services and diary.

What it does

Everything a good receptionist does, at any hour.

  • Answers in a natural voice

    Callers hear a clear, natural-sounding voice that greets them with your business name and talks like a member of your team.

  • Books appointments

    Checks your calendar while the caller is on the line, offers real times and confirms the booking by text.

  • Takes messages properly

    Gets the name, number, address and what the caller needs, then sends you a short summary straight away.

  • Answers common questions

    Prices, opening hours, areas covered, parking, what to bring: answered from the information you give it.

  • Puts urgent calls through

    Transfers emergencies or calls you choose to your mobile, so the important ones still reach you.

  • Never misses a call

    Answers at night, at weekends and when every line is busy, and can take several calls at once.

Compared

What happens to a call you cannot take.

  • VoicemailMost callers hang up without leaving a message, and ring the next business.
  • Call answering serviceA person takes a message, usually during set hours, and you still have to call back to book.
  • AI receptionistAnswers every call at any hour, books the appointment there and then, and texts you the details.
How we set it up

Four steps to go live.

  1. 01Free callWe go through the calls you get, what callers ask and what you want done with each one.
  2. 02We build your receptionistWe write its greeting and script, load your services and prices, and connect it to your calendar and messages.
  3. 03Test callsYou ring it yourself and hear exactly how it sounds and what it says before any customer does.
  4. 04Go liveDivert your existing number to it all the time, out of hours or when you do not pick up. We review calls and keep improving it.
By industry

Built for businesses that live on the phone.

Packages

Priced around your calls.

From a £249 build fee plus £100 a month for a simple set-up, with a fair allowance of call minutes included. More minutes, bookings and connections to your tools cost more, so we confirm the price after a free call. Here is what each package covers.

Full pricing and FAQs

  • Starter Automation

    Custompriced around your process

    One powerful automation to transform your workflow.

    • One core system: a chatbot or lead capture
    • Custom design, setup and handover docs
    • 30 days of support, hosting included

  • Growth Automation

    Custompriced around your process

    A complete AI system across your website and messaging channels.

    • AI website chat widget and custom workflows
    • WhatsApp, Instagram, email and web agents
    • 60 days of dedicated support and ongoing optimisation

Comparing prices? Read our guide to what an AI receptionist costs in the UK

FAQs

AI receptionist questions.

  • How much does an AI receptionist cost?

    From a £249 build fee plus £100 a month for a simple set-up that answers calls, takes details and sends you a summary. Every plan includes a fair allowance of call minutes. The more minutes you need and the more it does, such as booking into your diary or connecting to your CRM, the more it costs. We confirm the price after a free call, before any work starts.

  • Does it sound like a real person?

    It uses a natural-sounding voice that most callers find easy to talk to. We recommend it introduces itself as your virtual assistant, so callers know who they are speaking to.

  • Can I keep my phone number?

    Yes. You keep your number and divert calls to the AI receptionist, either all the time, outside your opening hours or only when you do not answer.

  • What happens if it cannot help?

    It takes a full message and texts or emails it to you, or puts the call through to you if you have set that type of call as urgent.

  • Can it book appointments into my diary?

    Yes. It can connect to Google Calendar, Calendly and many booking systems, offer real free times and confirm by text. If your system cannot connect, it sends you the booking request instead.

  • Are calls recorded?

    Calls can be recorded and transcribed so you can read exactly what was said. We set the greeting to tell callers this, and handle the data in line with UK GDPR.

  • Can it also answer messages on my website and WhatsApp?

    Yes. The same assistant can answer chat on your website, WhatsApp, Instagram and email, so every enquiry is handled the same way.

Works well alongside

Tell us what's slowing your business down.

Book a free 20-minute call. We'll tell you honestly what we'd build and what it would cost.

Book a Free Callor email us